Arbor Terrace Glenview

We've been very happy with Arbor Terrace Glenview. The people are good and attentive. It's on the smaller side, so I feel like everybody knows each other. The nursing care has been very good. The ladies who come and clean her room just do superficial cleanings, but overall the facility is very clean.

I reviewed Arbor a year ago and continue to only have wonderful things to say. Had 2 parents move in May 2021. Dad passed 2 months later. They took excellent care of him and continue to take excellent care of our mom in memory care- she has had several health scares and they handle everything so beautifully. We are confident she is getting the best care, and everyone is so kind, patient, helpful and have kept staff the same - hard to do during Covid. Would give more than 5 stars if I could. And [name removed] is THE BEST (heads up memory care).

When we moved mom in the quality of care was exceptional. Over the past 2 months it has gotten worse and worse. Too many staff members leaving, residents are unhappy.

The staff is excellent and will always find the answers to your questions. They come running when they press their button and they are very accommodating. I think it is a good facility and I trust them with my parents. I would recommend to others looking.

This is a very good place for me. I've made the right decision to move here. When I first moved in, I was impressed with the look of the building and everyone made me feel right at home because they know it's so hard to move. Now with COVID, I think Atria is doing a good job to keep me safe. [name removed] does a great job in keeping me busy. She gives me different things to do daily. I am happy with my decision to move here.

This facility is exceptional, we have been very pleased with the care she has received. They have had a good covid plan and had focused on keeping the residence safe. This facility is newer and very modern, and before covid, they included the family in activities including holiday functions. During covid, we have video calls on a large tv so that we can visit. Their communication has been amazing and they keep us informed. They are currently bringing in a social worker to help the residence cope with the pandemic and the separation anxiety. I would recommend this facility to others

Atria itself was a very nice place. They allowed new residents during the pandemic which some others did not. I think the seniors are the most lonely and need that interaction that they are not able to get with COVID. Atria did do drive up interactions with family members, but you have to stay 6 feet apart and someone from the facility is always there. They are doing the best they can within the restrictions, but I believe this is something that senior facilities as a whole need to work on.

After much careful deliberation, I decided to move my mom into Atria Glenview's memory care neighborhood. [names removed] and the entire Atria staff were so helpful during the vetting process, providing timely responses to all of our tedious questions. Given COVID restrictions, I was not able to tour the facility in person, but rather virtually, and the facility exceeded expectations once we were there in person to move in. This facility is only 1 year old - clean, spacious, updated, bright, and charming. We went with a shared room but there is a full wall and door separating the rooms with a shared bathroom. These were the best shared rooms I've seen thus far - very bright, new, and spacious. The staff has been wonderful during this transition -- highly recommend to families looking, especially during these uncertain times!

We were one of the lucky few first handful of families in the gorgeous new Atria Glenview. High ceilings, luxury appointments, great food, huge accessible private baths, beautiful grounds and views...all so wonderful! But first, last, and always, the top quality staff and programming, safety and care is superlative. And especially in these difficult times, we are so very grateful for the Atria Glenview carrying on a real and still positive and fun quality of life for my mother who resides in the Life Guidance memory care unit. She said to me just yesterday she “loves living there with all her friends”!

We were one of the lucky few first handful of families in the gorgeous new Atria Glenview. High ceilings, luxury appointments, great food, huge accessible private baths, beautiful grounds and views...all so wonderful! But first, last, and always, the top quality staff and programming, safety and care is superlative. And especially in these difficult times, we are so very grateful for the Atria Glenview carrying on a real and still positive and fun quality of life for my mother who resides in the Life Guidance memory care unit. She said to me just yesterday she “loves living there with all her friends”!

Friendly, gracious and very willing to help answer questions concerning life at Atria was what I found after being contacted by them. I took a virtual tour and was impressed by the cleanliness and layout of Atria. My guide explained not only about the layout of Atria but also about the various activities, outings and services offered. I was just feeing out what is available for my husband so when the time arrives to put him in memory care I will have done my homework. It is very reassuring to know there are places like Atria and people who work there that care so deeply for their patients. The place was lovely and is on my future list of places to consider.

We are very pleased with the care Mom is receiving at Atria Glenview. The personnel have gotten to know my mother as a person and provide opportunities for her to participate in activities that are enjoyable to her. A buzz on my phone may bring an unanticipated but welcome picture of Mom smiling and engaged in some activity. When I have a question, it is answered promptly. Sometimes my Mom's dementia makes her upset, but personnel find a way to respond positively and respectfully. The physical space also is warm and inviting, with an attached, secure outside space.

Bathrooms to close to living space