Avamere at Phoenix

Not only is the food great, the team is awesome as well They have so much love with what they do. The chef is committed to giving the residents everything they love. He is a wonderful person that loves seniors like the rest of the team.

We chose Avamere at Phoenix mainly because of the staff members, they seemed to be very friendly and caring and oriented towards the residents. The room sizes at the facility are super nice, we have the 2 bedroom and it is very spacious with lots of storage space. Overall, I would recommend Avamere to other families looking.

We chose Avamere at Phoenix because it was a happy medium, the facility was not too fancy but not dingy either. The staff are very nice people and the rooms here are beautiful. My mom says that they could maybe provide a better variety of activities. I would recommend to others looking.

What impressed me most when I first interviewed was the people, the staff were friendly and we were very pleased with their attitude and they were more than willing to help out with all the paperwork. It is expensive but they take great care of him. I would definitely recommend Avamere at Phoenix to others.

We like how this community was more intimate and not as large, we did not want our loved one to have to adjust to something huge.

I liked that they had private rooms and bathrooms. I also liked the interaction with other people, especially at meal times. I liked their security - employees knock on the door before they come in. Although there was one incident where a male employee came into my locked room at about midnight looking for a security token they told me I had lost. I told him to leave and send a female employee, and he did leave. In the morning I found the token they were looking for. Some of the food was microwaved, which I didn't care for. But the dessert was good. And I liked that if I didn't come down to a meal they would come and check on me. I enjoyed the exercise activities. Overall I felt I paid a little too much. I also felt I was the first Native American that had staid there. A lot of the people there were Anglo and non-minorities.

Mom has been at The Stratford for a year now. They have done a great job of dealing with her "special" issues as a smoker. We toured several facilities and still feel this is one of the best available for the price. Mom feels she is in a fancy hotel/apt building - the decor and ambiance are very nice verging on elegant in mom's opinion. Our family members travel a lot and never worry about her well-being or care. They have a well rounded list of activities. Communication is very important.

We liked the feeling of almost being in a hotel. Rooms are spacious,dinningroom is beautiful. The outside is well kept. Staff all friendly and helpful.

We ended up picking this facility because the value of care for the price was great and my Mother would be close to other family members. When you first walk in, you notice how beautiful the community and that it has a great homey feel. The staff members are all attentive and give excellent care to my mom. It’s a new facility and they are improving every single day. Everything is what we anticipated and more. I would absolutely recommend this facility.

I toured The Stratford for my mother, and I thought they had a really great program, but I thought that my mother would be unhappy with the rooms. They seemed a little small to me, and I knew she wanted a room on the first floor. They unfortunately did not have any opening s for rooms on the first floor, so we continued our search.

Please do not put your relatives or any one you love I'm this place it seems to be something it isn't. Three months in and they might end up [Removed] don't judge a book by its cover.

My sister has only been in the Stratford 3 weeks but so far I am very satisfied.

I left the decision up to mom as to where she thought she wanted to move to and she chose this community. It's the perfect location just about a mile from my sister. My mother is happy and comfortable and that is extremely important to me it reassures me that we made the right decision. She can go out with family or friends for shopping or go out to eat. The staff is very friendly knows the residents by name and is very interactive with them. Since mom has an eyesight problem the activities director emails me weekly activities and I will respond with what I think mom will be able to do. The food is wonderful very appealing.

The care at this community is outstanding. The staff is very nice and attentive. The menu looked appealing. The community is clean and I like knowing that she is comfortable here. I like knowing that the is involved with the activities that offer for her. I would recommend the care at this community to other families for the care and the value for loved ones care.

We toured this community for care for my mom. The staff was nice and caring. The community is clean and we liked the environment. We would recommend this community to other families to tour for the care of a loved one.

Due to my health situation, I needed the option of nursing home care. While the Stratford was very nice, they didn't have that option.

This community seemed dark as there was not a lot of sunlight coming into the community. The community seemed clean. I did not see a lot of activities when I visited. You could hear the sound of the traffic outside of one of the rooms we saw. I did not think this would work for us.