Belmont Village Turtle Creek

We chose Belmont Village Turtle Creek because we liked the fact that it was a smaller facility. We also had an emergency and had to get her out of the house and they were able to take her in immediately on respite care which worked out great. The director was super personable and bent over backwards for us in our situation. The gal who admitted us was able to do it quickly and efficiently and that was awesome. The head nurse was able to recommend hospice care and they have been absolutely amazing which made the experience worth while. They were short staffed but we had our own caregivers that we brought in to help. I would recommend to others looking if your loved one is a little younger so that they are able to enjoy all of the amenities that are provided.

The facility had a lot of nice amenities- indoor pool, nice workout room, open dining area. I like the nursing station located on the assisted living floor. It makes easy access for the residents if they have questions or need something. The floor plans are very narrow & small with nice bathrooms & tall ceilings. The movie room was nice, however, it needs to be maintained better (the facility is only 8 years old and some of the chairs were in bad shape. The price point for this facility seems a bit overpriced for what you get. Plus, the deposit is the price of 1 month's room rent.

I can imagine myself and husband here. This is a beautiful location with well appointed features. The staff is friendly, the room is more of a studio which is a nice touch.

The staff is terrific. They are a bunch of hard workers. They make our tenure here more pleasant.

My experience has been excellent. I've been here 1 year and 3 months. Everybody has been very cooperative and helpful. I've recommended a couple of people come in and I'll keep on doing that... The permanent menu is very good. The chef for the fish comes from Veracruz and he knows what he's doing. The desserts are super. They're too good! The entertainment is good - Aubrey does a good job of setting up the happy hour. They don't discriminate, they like everybody.

Everyone is very helpful. Foods good. Plenty of activities. I really like being able to have transportation.

Very efficient and caring staff. Always a smile and a quick response to your loved ones needs and requests. I highly recommend this facility.

Very efficient and caring staff. Always a smile and a quick response to your loved ones' needs and requests. I highly recommend this facility.

This is a lovely community. My favorite aspects are the great women and men who work there in various capacities, including their unique "Pals" system. Another important part of our decision to select Belmont Village is the 24/7 nurse on premises. Their care for the memory impaired is outstanding.

We never thought we'd be living somewhere as nice as this. The staff is outstanding. The food is great, and my fellow residents are congenial. We are prepared to spend our remaining days here.

We were not crazy about this place for US. Whereas it might have been fine for others, and I could see some advantages, especially with the ability to rehab there, and the ability to make the transition from independent living to assisted living without having to move. The pool was great! The rooms were not appealing to my mother in law. In a hig-rise, you have a different set up, but we found the rooms dark and a bit cold. The dark flooring did not add to the lack of ambience. Also didn't get the sense that there was a big emphasis on full time activity direction. Since this was very important to us, we kind of wrote this place off.

Belmont Village is a very nice facility. The residents seem well cared for and the staff is quite pleasant. It is a big facility with lots of levels of care and many very interesting programs. They seem to be improving all the time. Not as intimate as some might like.

We really liked this community , but my mother in law wanted to stay in Santa Fe . This community had a good program in place and very attentive for my moms care and needs. This would of been a good fit for my mother in law. The food seemed to be good. We spoke with the activity director that had a wellness program that would of been great for her. I know families would like the care and value here.

When there is a problem in the community we speak with the director. He does listen and tries to get things fixed, but it takes a while to get things done. The meals are okay there are no problems with it. Now that my loved one has an actual doctor visiting and checking up on them they are doing better. The services have not been very good it has been pricey as well, not worth what we have been paying.

I had the pleasure to look at other communities and found this place to be the one. My brother was going to live here but due to bad timing he did not move in. The experience was good and worked out fine. The staff are very nice and cooperative, the community is really nice and up kept, and overall I was very pleased. I would highly recommend this community to anyone.

Terrible! Nearly two years of complaints with little change. Complaints yield temporary improvements but never resolutions. I truly do not understand why we continue to have the same issues in an assisted living facility with housekeeping, laundry and hygiene. Now a recent incontinence issue has only further complicated things.