Pacifica Senior Living Mission Villa

This community is good. I'm comfortable with having my dad here. The housekeeping is good, his room is always clean. Communication with the family is very good. I would definitely recommend them to friends and family.

When I first moved my sister into this location, the welcome and complete aura of this place were awesome! They had a big sign that said welcome [name removed], they had staff who met her and took her up to her room. They were so warm and it was a great experience. She's adjusting well; their med techs are in contact with me all the time and they keep me posted on everything. I feel like I'm totally welcome there anytime. We've had friends and visitors who come to see her. I looked at five different communities before we chose Pacifica. The care community itself received us so well, it's overwhelmingly heartfelt. I know my sister is in great hands and the burden of worry & being concerned about her safety doesn't exist anymore. I'm quite comfortable with them, this is the most caring facility, they're all about care and taking care of someone you love very much. I've also had good feedback from the people who have visited her, they tell me the same exact thing. She has Alzheimer's, gets confused, and has a short memory - but they make her feel like she's apart of a big family. She gets so excited about the things they do, like activities. If I were to recommend anyone, I would recommend Pacifica Senior Living Mission Villa. I can't tell you enough about them, they're fantastic and I could never say enough good things about them. If there are awards to be given, these people deserve it. In regards to A Place for Mom - when I first got into this process, one of the Northern Californian Senior Living Advisors, [name removed], was so amazing. He gave me a list of options and I did a lot of shopping, but this so far is the best. They offered me a reasonable price and we did a life lock. My experience with others was not so good, I was quoted anywhere from [price removed] / per month. I told Pacifica what my budget was and they worked with that - it actually turned out to be less. The costs wont change either, they sent that to me in writing through a letter. They've handled emergency medical situations, they take charge. They contact me, even if its in the middle of the night. I've become so close to them, if anything happens or isn't working out, they contact me. I've talked to executive directors to med techs and I realize there's a lot of patients and residents, but they all treat me like an individual. They know me by voice and it just doesn't get any better than that. I'm totally awed by this community, it's fantastic!!! My Senior Living Advisor, [name removed], gave me websites to read up on things - which was so informational. I received an entire list of many places, and that really helped me. Often times we drive around and see or visit different communities, but it was great to have a guide. He stayed with me throughout the process no matter what, and remained patient while I toured different options. He helped me find and do many things, he made this very easy.

our experience with Pacifica Senior Living Mission Villa has been very good. what I asked for, they do for me - but I do have to ask for additional things sometimes. if its supposed to be a multicultural community, they should have people who can do all types of hair and match color. they currently don't know how to wash and curl my moms hair, and haven't really made any attempt to get someone in who can. they also had to put up a picture of my moms clothes next to her closet in order to dress her appropriately/match color, which I thought was odd. I visit every few days, and most times when I walk in she has her head down on the table (sleeping) alongside other residents. the staff aren't engaging them and there are rarely any activities. they had an Easter Brunch recently and other things like that occasionally. however, my loved one is in a wheelchair and needs a lot more care than some of the others and may not have the mobility to get up and walk around; but I just want to make sure she is looked after and cared for.

I scheduled a tour with [name removed] to look at Mission Villa's memory care community. I need to place my mom in a care home and heard this is a great place. The community was very clean and bright, plus staff were friendly! I really enjoyed the tour, activities, and music playing throughout the building.

I would recommend the place. So far I have no complaints - they haven't done anything that bothers me.

Appearances and money making is this facility's only priority. They will bait and switch you after paying $10k to take care of your loved one. They go so far as to break CA licensing regulations to wrongfully evict when a resident or family member doesn't fit their mold and/or asks too many questions. The current executive director of this facility is dangerous. She yells and barks at her staff who are coached not to answer questions, play dumb about chain of command, and literally ”hide" her. She is aggressive, hostile, and combative. She forged a review in my name in plain sight and lied about it. The facility failed to report an "assault" to local authorities appropriately. They threatened to send my father to a psych ward when he was calm and cooperative within the first 2 weeks to force me to take him home and they could keep all money paid. The State is investigating and I will be following up corporate appropriately. I do not want this to happen to anyone else loved one!

We are very happy with our experience at Pacifica Senior Living Mission Villa and they are taking great care of my husband. I would highly recommend this facility to other families looking for memory care.

Mission Villa is clean and a fantastic place for seniors. The activities program was lively and bustling, and the staff were very friendly. Extraordinarily clean, too. I visited this place before and definitely would consider it for my family and friends.

We toured this community few weeks ago; and I recall something so special from this place. They have chicken which they call “the golden girls”. My grandma grew up in a farm and she would be so thrilled to meet the golden girls. I notice how fresh of the aroma is once we’ve entered. And staff (people we don’t know) automatically greet us with out asking if we are special guest or what. This place is exactly what we are looking for. We met some of the residents that just came up to us with a big smile on there face and said hello. Just lovely.

Very pleased with the community - clean, and friendly staff.

I toured the community looking to place my aunt in memory care.

My mom lives at Mission Villa. Very happy with the community.

My aunt moved into Mission Villa. She needed assistance with her everyday living. I like the staff, very professional.

Mission Villa is a very nice place for mom. We were no longer able to care for her at home because she needs 24 hour care. The staff are friendly and caring.

I'm so happy to have moved my friend into Mission Villa. Great Staff!

My wife is getting great care at Mission Villa. Staff is friendly and efficient.

My friend moved into Mission Villa. Great staff. Clean community