Valley Vista Senior Living

I loved Valley Vista. It is an amazing place, very clean and the staff were awesome. They were very understaffed. They said they could accommodate my mother who was not mobile, but they were not able to do so. The frequency of care was lacking. It is a great place but not the right fit for her. They actually gave us money back because they could not fulfill the promises that they made us. It is totally worth checking out, especially for assisted living or those who need less care. I would live here myself!

One helpful thing that I didn't know is that if I call ahead when I'm going to pick my Dad up, they will make sure to get him ready. That has been a huge help!! I 100% would recommend Valley Vista Senior Living to others looking.

The community staff has been very caring, and patient with the residents. The medication management is handled well for the residents by the staff. The staff communication in person is better in the assisted living area than if I were to call to check on the resident in the community. The follow through for requests could be better for the residents. The communication with the staff in memory care has been better when speaking to me over the phone. It would be nice to have the staff to encourage the residents into activities such as bathing, and more to get these accomplished for the residents. There is limited choices for meals in memory care.

We like Valley Vista very much and have been very pleased with it.

They're very welcoming. The food was great and they were very attentive. When they saw my mom wasn't doing well, they let me know pretty quickly. I would tell others about Valley Vista Senior Living especially for the price, as they're one of the lowest. They're not in the greatest neighborhood, which is a downfall, but it was a beautiful facility.

Compared to the other communities we had toured, Valley Vista is by far the best and the most affordable. One of the things we liked most is your could tell the independent building which is where our loved one is, was specifically built for retirement living. The apartments are nice and the bathrooms are all the same size. All the amenities they offer are great and we just like how its a brand new building. The staff members are all super friendly and the general manager and director are wonderful. The director [name removed] is very sweet, accommodating, personable and attentive to all our needs. We really like that our loved on can age in place here, we do not have to worry when they day comes when they need more care about transferring to an entirely different facility. The memory care also provided 24/7 care. The quality of the meals could be improved a little bit, they could have a little more of a variety and offer more fresh salads for those who want to add salads to their diet. We would absolutely recommend this community to other families based on our experience so far.

With activities, the outings are a 5/5. In-house activities are a 3.5 It's still a new building and staff but getting better. Overall it's a very nice place for Mom . Everyone is nice and helpful.

Our experience so far has been very good, they are all very helpful and the community is very clean. The staff members know all us of even just by our phone conversations. We have not head of any complaints when it comes to the food so he seems pretty satisfied. They have a lot of different event where people come over, and they are trying new tactics so they can get the residents move involved. There is a new director there, and they are wanting to incorporate new activities so the residents are staying active. the value is decent, they were amazing and really worked with us. Also during the pandemic they surprised us with how well the communication was, and they eventually allowed visitation hours.

We had a great experience at Valley Vista Senior Living. The community took wonderful care of my loved one. They took him out in the sunshine when possible. They were really good at keeping COVID at bay in the community. They also allowed outside visits.