Holiday Maplewood Place

Our loved one is not overall thrilled about the meals we aren't sure if its the quality but our loved one says the food just does not taste good. They do seem to be very satisfied with the activities they have going on. Based on our experience so far we would recommend the Holiday Maplewood Place to other families.

Overall, my family is pretty satisfied with our decision. They've been doing construction for the past 3 months and I know the upgrades will make it even better, but it's just a little hectic right now. Housekeeping is twice a week and they do a good job. The food is good quality, my wife is very happy with it. The staff has been there for a period of time and they're mostly happy there. I think that shows in the care that they give to the residents. I've recommended them to family and friends and will continue to do so.

Atria Maplewood Place is a beautiful facility. My mother loves it there. She struggled at first, like anybody moving into a new residence. But the people and the care that she's gotten have helped her to get over that. And she is really enjoying the dining room and the meals.

Overall we have had a very good experience with Atria Maplewood Place.

On the positive note, my sister has made many friends and is doing activities with people which is exactly what we were wanting to happen. She is frustrated on the administration in some areas. She feels like some rules that come down from the big corporation should not be in place and there is no apparent reason for them. I think the experience has achieved what we wanted and it is fulfilling what we needed.

There was a lot of confusion with the move-in process, I think they really need to improve that process. I would recommend this community to others

We chose Atria Maplewood Place because it was close to where his house is so he is familiar with the area and he would be more comfortable there. The apartment sizes are on the smaller side, he has a studio and we are looking to maybe upgrade. They do always have activities going on for the residents. The staff members here are all very nice. I would recommend to others looking.

It's very nice. Other people who have come in with me to visit can't believe how nice and clean it is. Atria Maplewood Place has been very, very careful about Covid and the necessary restrictions. Now those restrictions are loosening up, which is good. They're very friendly, and everybody seems to be very nice. They also offer plenty of activities.

Atria Maplewood is beautiful, we are happy with it, and all in all it generally is a good place. There are not to many activities going on at the moment and some of the staff members are very nice, and others not so much. We do think the value for cost is pretty high.

We chose Atria Maplewood Place because we had an emergency situation and they had availability when we needed it. I am so grateful because it worked out great. There are a lot of really fantastic staff members here. The dining room upstairs is beautiful, its like a 5 star restaurant. They also have an inside courtyard, everyone here seems to be pretty happy. I would recommend to others.

My grandmother's experience at Atria Maplewood Place has been very rewarding and pleasant. This is the happiest I have seen her since my grandfather passed away. She has made some friends that could last the rest of her or their lifetime. She is happy living her independent life in the privacy of her own apartment when she prefers. The positive changes that I have witnessed are an increase in her weight due to the constant and variety of nourishment that they provide, a positive attitude, her aches and pains have diminished dramatically due to improved eating habits and patterns including weight gain which has also made her stronger and independent (not using her cane as much). This is a place with an amazing staff from the wait staff all the way to the top administrators located in Malden MA. I am happy, we as a family decided that Maplewood Place is the best fit for my active 84 year old grandmother, especially after Covid-19 hit. Although it was difficult to physically be with her during quarantine. The reception staff jumped through loops and got very creative with keeping the families up to date and arranging some private visits once they were able to. During such a frustrating time in everyone’s life Maplewood Place really made the process seamless of which kept all of us at ease. Thank you to all of the staff for being patient and eager to please and especially for taking care of our families! I would highly recommend it.

We recently had a family friend move in to Maplewood Place and were very skeptical due to the crazy year everyone has been having with the pandemic. Much to our surprise our friend is doing extremely well. She loves living there and has made a bunch of new friends. She loves that she doesn't have to worry about cleaning anymore or cooking. She said it like living at a hotel, they do everything for you. We are so happy that she chose Maplewood place.

My Grandmother lives at Maplewood and the community is beautiful. I am so happy that my parents decided to move her there. I was worried during Covid that she would get ill but the staff did such a great job keeping everyone safe . They had everything they needed during the pandemic and tested all their staff regularly.

The staff is very friendly and the place is very nice. The biggest problem I've had is with billing. This is the only reason I gave them a 4 instead of a 5. I feel that they haven't been transparent with this. My mom is well taken care of at this community.

Thankful to the Atria Maplewood team for the great care they provide. I recommend them if you're looking for an assisted living community for a loved one.

My Dad has been at Atria Maplewood Place for almost five years. He receives the best care that I can imagine! The staff is caring and completely dedicated to all the residents there. I can sleep better at night knowing that he is safe and well cared for.

I enjoy living here at Atria Maplewood Place. I have been here for 4 years. At the moment, there are protocols that are in place for the quarantine that are difficult to accept, but I understand that it has to be done for the safety of the residents and they’re doing a great job. [Name removed] the driver is a super guy and goes out of his way to help people. For example, he is only a driver, but if residents need help carrying their groceries or any other items, he does it for us. Give him a raise!

It's a beautiful place. Inside and out. My aunt just moved in here. I can't go in to visit just yet because of the virus, but the staff and residents were so helpful with getting her moved in and comfortable during such a difficult time. She was nervous at first, but now she loves it! Big thank you to the Atria staff and residents for helping our family and making our aunt so happy!

I am enjoying the at home atmosphere. The people make you feel welcome. The management is very helpful at solving problems. The food is salty. Some of the food is not very desirable.

Atria is a very homey comfortable setting to live in. The management is extremely accommodating, the care staff and activities staff are fantastic. Especially during a pandemic, they have all been working so hard during this tough time and keeping us busy and comfortable.