HUDSON HILLS SENIOR LIVING, LLC

I'm not surprised at the comments that have been posted recently. Fritz Reuter has been taken over by another company and they cleaned house with many of the older management which was high time and rightfully so. Unfortunately FR is no longer what it was. Many of the staff do not speak English, food is no longer 'European'....more Hispanic. Don't bring any valuables with you [Removed] People now have to pay for personal items. People no longer receive their monthly spending money. Don't' be fooled by the tour guide...she can be very charming until....you bring payments and are 'in'. I'm sure that the founders of Fritz Reuter are turning in their grave.

A depressing nightmare since it's changing ownership. My family member has been there for three years. It used to be a happy and caring place. Now they have cut down staff, the other day they assigned 52 people to one single nurse for all night in the dementia nursing unit. A nurse showed me her bruises from having to lift too many people all by herself. her family expresses concerns for how she's losing weight and looking bad from being overworked. The food portions are tiny and keep being cut to a bare minimum or less. People are unhappy and scared since all changes are negative, people who were there for 20 years, like family are being fired, others leave because they can't take it no more. The new owners proved that they are full of hot air. They promised many improvements. Instead they keep reducing pay, cutting staff, reducing food and drink and increasing fees. They are even heartlessly throwing residents out who ask questions. They have no grievance dept. and [Removed] and intimidate residents who 'seem' to require more care. No one is smiling there anymore. The mood is depressed. Careless greed rules over there. Zero concern for residents by the prospective owners. Only the couple of remaining aides from the old times still have a heart and they suffer.

Please do NOT leave your loved one here. The nursing unit is horrible. It's a very, very depressing place. Nothing cheery about it. NOTHING.

Minimum 2 year stay at the moment at $330 a day. We are looking for short term. They state that in 8-9 months they will be considering short term care patients. For now this establishment is not an option for us. My rating is solely based on how prompt [Removed] was in getting back to us. She seems very helpful

my mom entered FR's about 6 years ago, and has recently passed in february. my mom was my heart, as well as my family's. we are all at peace that her broken down body has set her soul free, but all miss her terribly. it was a slow demise for my mom after my dad died, 10 years pre-deceasing her, and my mom went thru soooooo many losses / changes. moves from one facility to another etc etc etc. we struck gold with FR's. gretatest caring staff...she died with love.

My Mother in Law was here in both the assisted living area and the nursing home area. The nursing home area is like a dungeon- old and dark- Stay Home- You're better off- staff sits on their cell phones when no one is looking- which is all the time- Not enough activities- Not too clean either Don't let the articles in the newspaper fool you!!

i find it impossible to have read any of the negative revies about fritz reuter's that i just have. my mom just passed away 2 weeks there after spending 5 years there, and as a daughter that went EVERY DAY to visit my mom, coupled with 3 siblings who went once a week, every week, we should know the real deal over there. the place was always spotless, and the nurses who took care of my mom actually loved her. it was so obvious. they knocked themselves with "activities", indoors and out. how "active" can a freaking nursing home be?? let's call it what it is. nursing homes deal with [removed]. ya can't get life where this none. so if that trade-off is love, care and the best of a bad situation, which old age is, what more can one possibly hope for? i got my own personal "hope" for my mom....she passed. her years leading up to that innevitable phase of life were as good as they could be at FR's.

Don't understand previous posters. Staff speaks English. Everyone is super friendly, patient, helpful and always responds when help is requested. Residents are smiling. Food is great. Relaxed atmosphere. Safe and comforting environment. The only thing that should improve is: more activities.

The elevator in the mail building should be sent to the Smithsonian. It is a joke- How do they expect the elderly to get in and out. seriously- The staff- Does anyone speak English!! Are there any RN's- what do they take 3 week classes because it's a joke- Activities?? Lot's of stuff written on the board but it never actually happens- DO NOT TAKE YOUR LOVED ONES HERE- YOU'LL BE SORRY

This place is horrific! They provide barely any activities for the senior citizens, and take poor care of them as well. It's super depressing, and the staff is there to do the bare minimum and could care less about the people who live there. In addition, they only have LPN's and no RN's.

I would, in good honesty, be careful with this location. It is not what it was and has gone down. The nursing staff is questionable and don't take valuables with you. Things disappear, but all will deny this. There are more and more people who come in that should not be in assisted living, they should be in hospital care, but it's all about money.