Sunrise of Scottsdale

We went with Sunrise of Scottsdale because of the overall atmosphere of the facility and the fact that everyone here is very friendly. It feels much more like home and less like a business. If I could give the staff more than a 5 I would, they have been outstanding. If there is any issue they pick up the phone and call you. I live on the other side of the country so that means a lot to me especially. They have a variety of room sizes, my dad is in one of the bigger ones but they do have something that will suit anybody's needs. I would absolutely recommend them to others.

Most of the care givers and other residents here are really nice. The activities director is awesome and really good to work with but I do wish at times there were more activities that I would be interested in. Sometimes they do not have enough care givers here so the response time is slower, that could be a big improvement. I also wish they would listen to the residents more often at times.

We chose Sunrise of Scottsdale because of the location as well as the room that was available that she would get. She has a 2 bedroom and she is very happy with the size and layout of it. The management really gives you a sense of caring. I would definitely recommend to others looking.

The community is smaller than other communities so i feel the residents get more attention. The community is kept neat and clean and I would recommend this community to others based on my experience.

The staff members and the care services are above 5 stars, we are very happy with the community and it's activities. The value for cost for our family has worked out great. We looked at a bunch of other communities and this was had a much more home styled setting to it.

The value for is excellent, however they could use some improvement when it comes to their response times. Sometimes when our loved one pushes her help light button it can take 30 minutes to an hour or even longer for someone to come and assist,

Facility was nice but rooms were too small for me and my wife. If I was looking for just memory care for my wife I might consider.

Our loved one moved into assisted living ++ which meant more care then your typical assisted living. The community has always been clean, the place and people are incredible, they are so wonderful five stars is not enough for them. They have stayed right on top of covid testing everybody and making sure to keep the safety of the residents as a top priority. We could not be happier our loved one is more engaged at this facility and actually getting involved in things and with other residents.

We have been so pleased, and from what we are able to see of the community it is spotless. The staff members are great, friendly, helpful and have great communication. Every time we call they have an answer from us, or reply back to us with an email. Our loved one is thriving there, and when we do see her she is always clean, hair done and wearing clean clothes.

The care is fabulous and don't waste your time looking at any place else, we looked and there is no where better to live. The residents are friendly and happy. The food is excellent with variety offer and room service if needed. The caregivers are just very loving and I have never seen such care and love. They are able to work with the residents at their level and encourage them to follow through with things they need to do. They just did everything in the world to help calm my mother and support her to be comfortable. Sunrise has a clean and pleasant smell through out the building, It is very beautiful and welcoming and it is set up in a homey manner. It really was just a beautiful experience there.

I toured several places and the thing I liked best about Sunrise was the community size. It is small, not hotel like and sterile. The common areas are decorated warmly and there is a lot to do. The staff want the residents to get dressed every day and come to the dining room for all of their meals, which I thought was good for my grandmother. They encourage the residents to be active and participate in activities as well. I ate breakfast there with my grandmother every morning, and the food was good. but service takes a while and I found that my grandmother had to learn to be patient.

This is the most fabulous place ever! The #1 reason is the staff that without exception are incredible human beings. They are loving, caring and are very attentive and friendly. Their attitude spreads throughout the premises to, most importantly include the residents and even the visitors. It’s magic! (If we could only make the world this friendly and agreeable...) The appearance of Sunrise at Scottsdale is extremely inviting from the initial view to the finest detail. There are lots of interesting activities going on throughout the day. The food is VERY good and varied. Each resident is treated as an individual and their wants and needs are met and exceeded, To be perfectly honest, in the beginning, it was a tough emotional transition for our loved one. The move from her own home was scary for her but even with 24/7 home care this was a completely necessary move. However, after a few months she loves it here. Very honestly, there is not a single thing that is not wonderful about Sunrise. We look forward to moving there ourselves some day!

very poor communication with out of state family.

Liked a lot but no plans to walk to eat

I have looked at many places while trying to find a place for my loved one. This facility’s staff team is just wonderful. Their care team has enough skill and it seems that they are using a system that’s efficient to where they can get you what you need. When I came in with my loved one, they sat her down and talked to her for an hour and a half. I thought that this was pretty cool because they made a conscious effort to try and connect with her, I find this very important. The executive director is always on the premises. Every time that I visit the entire staff would come up to me and tell me everything that is going on with my loved one. They are very communicative and I like how they always keep me in the know of what issues that may transpire. I would recommend this place because I myself feel safe knowing that my loved one is getting the care that she needs and she is happy as well.

The staff here really treats you like family. They try to do everything for you and if you have an issue they will do their best to resolve it as soon as the can. I always tell my husband that I want to be here. It’s just so wonderful that I already referred other people to this community. My best friend is there and she is very happy and comfortable. They staff is very communicative and keep you in the know of everything. This location is just two minutes away from my home so it made it very convenient for me to pick her up and take her to jazzercise, which she loves. They also offer yoga on site. My friend was not a fan of it because you mainly sit and do extended poses. The other activities that they offer would be posted on a sheet near the concierge desk so you can see what is happening on site. They also have transportation services that would take residents to Walmart, to restaurants, outings, and just different kinds of places. The food there is absolutely wonderful and I was so impressed by it. I am able to eat with my friend as well for a small price. I enjoy the menu, they change it daily. They have breakfast specials every morning and for lunch and supper it’s a sit down restaurant setting. It is very nice. Housekeeping keeps the facility very nice and clean. They do my friends laundry once a week on Mondays and they take out the trash every day. They make her bed every morning and they change her sheets once a week along with her laundry. My friend was also able to keep her dog. I’m sure that they have weight restrictions for certain animal, but the staff team came over and met the dog and said that it was fine.

I have no complaints of how my tour of this community. The staff where on time to our tour and made sure to answer any questions I had for them in detail. It was just not the right fit in the end decision for us.

When we toured this community we thought that it was going to be a good fit for my mother but as it turned out it wasn't. My mom is in need of more supervisor than what they were providing for her. Mom is on the 3rd floor in the memory care and there is a mixture of residents with early stages of dementia and Alzheimers with residents that have late stage dementia and Alzheimers which was not good for my mom. She got very depressed seeing people that had the late stage knowing that was the way she would end up. There was no area outside that was secure that the residents could go outside and enjoy the fresh air.

My friend is doing alright, but we will be moving her very soon because they are not able to take care of her anymore. They gave me 7 days to move her which was not good, but it was a great place and we loved it. My friend loved it and it was a nice location. We just feel that they were not truthful on the care. They assessed before she moved in and now say they can not take care of her.